Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Return Policy – Belle Bliss Fashion

At Belle Bliss Fashion, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return policy.

Terms and Conditions:

  1. Eligibility:

    • Returns are accepted within 7 days from the date of delivery.
    • Items must be unworn, unwashed, and in their original condition with all tags attached.

  2. Initiating a Return:

    • To initiate a return, please contact our customer service team within the specified return period.
    • Provide your order number and details of the item(s) you wish to return.

  3. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to a Belle Bliss Fashion error.
    • We recommend using a trackable shipping method to ensure the safe return of your item(s).

  4. Refund Process:

    • Once we receive your returned item(s) and inspect their condition, we will process your refund.
    • Refunds will be issued to the original form of payment within 10 business days.

  5. Exclusions:

    • Certain items such as lingerie, swimwear, and accessories may not be eligible for return due to hygiene reasons.
    • Final sale items are non-returnable and non-refundable.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately for assistance.
    • We will provide a replacement or refund for the damaged or defective item, including return shipping costs.

  7. Store Credit Option:

    • Alternatively, customers may opt for store credit instead of a refund, which can be used for future purchases at Belle Bliss Fashion.

By making a purchase on our website, you agree to adhere to our return policy. For any further inquiries or assistance regarding returns, please contact our customer service team at [email protected].

Belle Bliss Fashion reserves the right to modify or update this return policy at any time without prior notice. Contact Us page.